Nov 30, 2021

Director, Global Sales Development (AMS East)

  • EQ Member
  • 275 Wyman Street, Waltham, Massachusetts, USA
Full Time

✍🏾Job Description

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

You will oversee the growth of a regional sales development organization for Americas (AMS) East in Waltham, MA as it guides the region's revenue pipeline and talent pipeline.

What you get to do in this role:

  • Manage team leaders (1st line managers), ensuring all teams exceed quarterly quotas and targets
  • Inspire the regional sales development organization to create repeatable, predictable, high-quality pipeline from select accounts
  • Mentor your team members according to the demands of the business and their individual professional goals
  • Strengthen the sales development charter, service level agreements, and measurements
  • Establish relationships and interlock with partners in Sales, Marketing and Operations; represent the sales development organization across the business; serve as the expert at executive briefings and business reviews
  • Ensure understanding of resource use within the assigned area or region


To be successful in this role you have:

  • 5+ years of experience as a successful individual contributor in sales or marketing or business owner
  • 3+ years experience leading a team in enterprise software sales or equivalent
  • Experience leading successful sales development organizations in the B2B and SaaS market
  • Experience overachieving on goals
  • A high degree of expertise in sales development tools including: Data sources, CRM, marketing automation, and email/phone engagement
  • Proficiency in sales development and selling methodologies: variety of outbound prospecting practices and lead qualification