Oct 06, 2021

State Product Manager

  • HealthStream, Inc
  • Boston PE21, UK

✍🏾Job Description

Overview: The State Product Manager leads the development of the companys product features, pricing and competitive position. A key responsibility of this role is to independently create and develop favorable business outcomes through the analysis of complex issues and provide recommendations for the implementation of new rating plans, underwriting rules, process improvements, and other initiatives. This role serves as a liaison between the Product department and all of the other departments that interface with the group. He/she ensures that projects are defined and implemented as intended.Requirements:Accountable for the P of assigned state and line of business. Responsible for driving the business to achieve budgeted growth and profitability business results.Understands predictive modeling and other quantitative concepts and interprets these concepts for business application.Seeks out new ideas and approaches to business issues and develops his/her hypotheses independently.Effectively manages projects of high complexity using available tools and data systems to identify, test and solve strategic business issues within the company data/reports, troubleshoots when there are inconsistencies and presents findings to upper management.Constructively challenges current processes and proposed solutions to obtain the best outcome.Interfaces with other departments to strategically address their needs as they relate to the product. Reviews documentation, interprets rules, and coordinates activities with marketing, customer service, underwriting, finance, and information technology.Serves as a regulatory expert, providing a thorough understanding of our rules and endorsements. Monitors the competitive, legislative, and regulatory environments in assigned states to identify emerging threats to our objectives and recommend plans for responding.Directly manages and develops Product AnalystsServes as a mentor to other team members on aspects of project work, insurance and general business knowledge.Serves as a Product representative in meetings with other departments as needed.Required Skills:Ability to utilize quantitative approaches to generate sound business analyses with detail orientation. Identify results out of the norm, draw conclusions and articulate findings. Skilled in linking multiple data sources to organize data into a logical format for analysis. Confidence in taking ownership of challenging business issues, making decisions with limited or incomplete data and seeing issues through to resolution. Experience developing and implementing new, creative and effective solutions to highly complex business issues. Understanding of and experience within the insurance industry is required.Experience managing relationships with upper management and with technical developers.Excellent project management and problem-solving skills.Ability to communicate effectively to both technical and non-technical audiences.MS-SQL (or related software) skill preferred.3 or more years in product management, actuarial, or other analytical role.Masters or higher level degree preferred.About the CompanyThe Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in headquartered across from South Station in Downtown Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of A-/Excellent.