Oct 06, 2021

Senior Product Manager

  • HealthStream, Inc
  • 1 Sansome St Suite 850, San Francisco, CA 94104, USA

✍🏾Job Description

: At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. Youll always feel empowered and valued here.Incredible teams doing exceptional work, every dayEagle Lending is responsible for consumer lending, professional loan programs, home equity lines of credit and small business loans. We provide high-touch service and customized products designed around our clients needs. From refinancing your debt to buying your first home, our team is leading the way for innovation at First Republic. : Common goals, uncommon potentialThe Senior Product Manager will be joining the Eagle Lending Product Team that focuses on transforming and improving the digital experience for our colleagues on the internal suite of products that serve our Professional Loan Program clients. A successful candidate will have experience in the Fintech/Lending space and in managing multiple projects from driving ideation, getting stakeholder buy-in, roadmap prioritization all the way to feature rollouts, gathering user feedback and driving adoption. This is a high-impact role tackling both strategic and operational challenges, with a high level of ownership, visibility, and responsibility.What youll do as a Senior Product Manager:Partner with team members to define a clear strategy, roadmap, requirements and deliverables including measurable outcomes and key metricsWork with internal stakeholders including end-users, Analytics, Business Operations, Credit and other teams to bring to life creative solutions to help improve their day to dayOwn product roadmap and backlog implementation schedules with the Engineering Team to ensure timely delivery in an agile setupInterpret results to understand the impact on user satisfaction as well as costs / benefits to our businessMake tough priority calls and trade-offs balancing available time, resources and critical business needs backed by sound impact analysisBuild people independent scalable processes and implement best practices as part of the agile scrumNavigate a complex organization and variety of stakeholders to gain buy-in for new initiatives and lead cross functional projectsDefine and own a set of highly visible metrics and be the interface between your team and leadership on these measurable outcomesEvaluate partner versus build decisions to deliver on roadmap priorities aimed at leveraging existing and emerging technologies to reinvent colleague experienceAct with a sense of urgency, intellectual curiosity, go beyond boundaries of what your job description statesChampion our culture and values : You could be a great fit if you have:8 years of experience with at least 5 years of experience as a Product ManagerPrior experience mentoring a group of talented Product Managers and/or Business AnalystsExperience in at least one of the following areas:Building enterprise software and/or internal toolsFintech product managementLendingDeep customer focus and experience with researching and determining end user needsA highly quantitative, analytical and business-minded approach with an ability to tackle complex problems in an organized wayComfortability working closely with developers, QA/testers, subject matter experts to get project requirements scoped, built, tested and experience with Agile developmentStrong organization and planning skills. Ability to focus on multiple workstreams without compromising resultsDemonstrable record of successfully influencing without authority and across levels of a broader organizationSuperb communication skills, both verbal and written. Ability to communicate effectively with Senior ExecutivesBonus:Experience in financial services, lending and/or loan origination systemsBachelors degree in a technology / related area of study; MBA preferredJob Demands: Must be able to review and analyze data reports and manuals; must be computer proficient.Must be able to communicate effectively via telephone and in person.Own your work and your career - apply nowAre you willing to take initiative and make decisions? Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us.We want hard working team players. Youll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stabilitythats the First Republic way. Come join usThis job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. The Company is an equal opportunity employer. In this regard, the Company makes reasonable accommodations for qualified applicants and employees with disabilities in order to enable them to perform all essential job functions, unless doing so creates an undue hardship.First Republic is subject to federal laws that restrict the employment of individuals with certain types of criminal histories, including FDIA Section 19 and FINRA. To the extent not inconsistent with our obligations under those federal laws and regulations, First Republic will consider qualified candidates with criminal histories in a manner consistent with the Los Angeles and San Francisco ban-the-box laws.