Sep 07, 2021

Sr. Product Manager

  • HealthStream, Inc
  • Prince St, New York, NY, USA

✍🏾Job Description

The Senior Product Manager will join our client' s fast-paced Product team responsible for the definition of product roadmaps, serving both global customers as well as internal business stakeholders. Product Managers interact regularly with cross-functional teams, including Engineering, User Experience Design, Customer Experience, and Finance. This role will report into the VP of Product. In this role, you will be responsible for setting the direction of and driving strategic initiatives to ensure a cohesive experience throughout the customer journey. Your work will be rooted in delivering product solutions that excite and delight users as they engage with the company platform ecosystem, decrease time to value, and increase the impact of our methodology through smart problem solving and technical innovation. What You’ ll Do Define business and product requirements Lead cross-functional teams to execute on product plans and to deliver results Collaborate closely with stakeholders throughout the company to obtain buy-in for product initiatives and to set expectations Identify our customers' needs and opportunities through data analysis, interviews, and research through quantitative and qualitative methods Research and understand customer requirements, operational impacts and needs, competitive offerings, feedback from our Customer Experience team, and translate these into feature specs or product improvements Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints Function as the Product Owner for an Agile Scrum development team to define, deliver, build and iterate on capabilities Who You Are 5 years of product management experience; 3 years building B2C SaaS applications required Proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through Experience shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs Ability to quickly understand a specific client domain and identify the trends and opportunities in that space Curiosity to dig several layers deep into solutions with an eye toward continuous improvement Radical thinking paired with strong execution; can envision a different world and can articulate a clear path to get there An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins Comfortable working with large, disparate data sets and web technologies Demonstrate tenacity and commitment to deliver and be accountable for results