Oct 14, 2021

Licensed Tax Professional

  • OneTrust
  • Remote, OR, United States

✍🏾Job Description

If you want to be part of a team that is changing the industry, with a focus on delivering exemplary client service then join Jackson Hewitt!! As a Tax Resolution Licensed Tax Professional at Jackson Hewitt, you will be an integral part of growing national business to help clients resolve their tax issues with the IRS.


The Licensed Tax Professional will work Tax Resolution team members, the IRS, and state taxing authorities to resolve clients’ tax problems.

What you'll do here:

  • Use strong analytical and problem-solving skills to evaluate and determine the best course of action to resolve client tax issues.
  • Consult with TR team members and provide tax problem solving solutions for our clients
  • Regularly collaborate with team members to assist with client consultations and resolve client tax issues
  • Articulate needs to our clients to resolve their tax issues
  • Document and update team members on important client resolution actions including status updates, and needed information with your clients
  • Set up plans to resolve client issues by evaluating client facts, options, setting a plan, aligning the plan with the client’s needs
  • Draft solution-oriented recommendations, strategies and arguments addressing specific clients’ tax issues on a consistent basis.
  • Manage assigned clients and priorities, and work with other team members to resolve client issues


Skills you’ll bring for success:

  • Licensed to practice before the IRS (Enrolled Agent, Tax Attorney, CPA)
  • Successful 2 or more years of experience in representing clients before the IRS
  • Tax preparation, experience a plus
  • Understanding of tax problems and solutions
  • Strong financial services sales skills
  • Professional, service-minded demeanor
  • Excellent problem-solving skills
  • Excellent organizational, written, and communication skills
  • Able to prioritize and manage caseload
  • Strong attention to detail
  • Self-motivated and able to adapt to change
  • Proficient and comfortable with computers and software applications


What you will get if you join us:

  • Competitive Salary + Bonus
  • Unlimited Paid Time Off + 11 Paid Holidays
  • 401k + Match
  • Medical, Dental, and Vision
  • Pet Insurance
  • Company Celebrations and Appreciation Events
  • Fast-paced, innovative culture with an open and collaborative environment
  • Ample opportunity to develop core and new skillsets and have a stake in your own success
  • Freedom to create your best work and make a visible impact on the organization
  • Opportunities for advancement within the organization